Terms of service
Terms and Conditions of Use of the Website of FELCO SA
I) Introduction
Thank you for visiting the website of FELCO SA (hereinafter ‘FELCO’), located at Rue des Mélèzes 4, 2206 Les Geneveys-sur-Coffrane, Switzerland. This website is operated by a subsidiary of FELCO, PYGAR USA, Inc., located at 10002 Aurora Ave N Suite 36 PMB 393, Seattle, WA 98133-9348. For inquiries, you can reach us at 206-258-2901 or info@pygar.us. Please review these terms and conditions of use. By browsing this website, you tacitly accept these terms and conditions.
FELCO manages the content of the website at felco.com (hereinafter the “main website”) and other websites it owns, such as felco.eu and felco.ch. FELCO has authorized other companies to manage information contained in the web pages specific to the countries concerned (e.g., felco.com america.felco.com, hereinafter “local content”), particularly through its subsidiaries or dealers. The presence of “local content” on the FELCO website does not make FELCO liable in any way. FELCO is not liable for, nor does it guarantee or commit to, the creditworthiness or financial position of its dealers (including subsidiaries), regardless of the support or appearance of support from FELCO on their websites.
The companies managing “local content” are distinct entities governed by the laws of their respective countries.
II) Legal Information
Object and Content of the Website
The information and material on this website are presented solely to provide general information about FELCO, its products, and its dealers (including subsidiaries). FELCO reserves the right to revise, supplement, or delete content without notice at any time for any reason and shall not be liable for the consequences of such changes.
Additionally, if this website contains declarations about future developments, these may depend on factors beyond FELCO's control. Consequently, the company shall not be liable for any changes or the non-realization of those developments.
FELCO reserves the right to revise the legal information contained in this document at any time. Users are responsible for verifying changes to the content and terms and conditions of use during subsequent visits.
Copyright and Intellectual Property Rights
This website and any information, data, or content contained within it (including text, images, photographs, logos, videos, drawings, graphics, symbols, names, product denominations, processes, technologies, and the FELCO trademark) are protected by copyright (particularly Swiss federal copyright law LDA) and are the property of FELCO.
The FELCO trademark is protected in Switzerland and in countries where FELCO products are marketed, under Swiss federal trademark protection law (LPM) and national laws of countries where the FELCO trademark has been registered, including international agreements regarding trademark protection.
Users may view, download, and reproduce documents from this website for personal use or use within their company only. Dealers (including subsidiaries) of FELCO are authorized to make electronic copies of the data and print them for their customers or networks to promote FELCO products. Dealers and subsidiaries must comply at all times with guidelines on the use of the FELCO trademark.
No content, data, or information from this website may be used for any other purpose without first securing a license or written and confirmed right of use from FELCO.
FELCO may prohibit the use of its website information, data, or content by any person or third-party websites if such use could cause damage to FELCO, the FELCO brand, or FELCO customers in any way.
Third-Party Websites
This website may contain information or links to third-party websites over which FELCO has no control. FELCO is not liable for the content or accuracy of those third-party websites. Users are responsible for accessing those websites.
Use of Social Media Platforms
You can share information, data, or content from felco.com using sharing buttons on our website. When sharing to a social media platform, their terms will apply. Please search for their terms online and read them clearly. You can share content marked with sharing buttons free of charge, but you cannot charge money for shareable content or give the impression that the shareable content costs money. Do not alter the content or remove or modify any FELCO branding or logos. Do not associate FELCO content with advertising or sponsorship: in particular, do not place any ads next to FELCO content or add additional content to earn money. Do not use FELCO’s website content for commercial/sales purposes, especially with other brands, products, and services. Do not use FELCO shareable content with comments that could harm the reputation of the FELCO brand or business. Do not use FELCO shareable content for activities that can be viewed as harmful, offensive, political, or illegal.
FELCO may use, host, store, change, edit, or moderate, including removing or not displaying, the content you post or share in the context of FELCO services and content, without your permission. When you upload something to FELCO social media sites, you give up your rights to it, allowing FELCO to use or modify it without identifying you as the creator.
Users may use the FELCO website to send electronic correspondence to FELCO and its employees. Such correspondence is sent at the user’s risk.
For US and Canada e-shops only: The sale of FELCO products is governed by the sales conditions mentioned on the websites (america.felco.com) or as communicated by email or other means by FELCO.
Order Cancellation and Refunds
FELCO reserves the right to cancel any order and refund the client in cases of any irregularity, including but not limited to incorrect pricing or fraudulent activities. FELCO will notify the client of such cancellation and process the refund in a timely manner.
Guarantee and Liability
FELCO makes every effort to ensure that the information on its website is accurate; however, it cannot guarantee that it is complete, valid, or relevant. The company shall not be liable for the implicit or explicit content of the information published. Images or information contained on this website do not constitute a direct or indirect contractual offer. FELCO reserves the right to make changes and improvements to its products and services at any time without prior notice. FELCO shall not be liable for any direct or indirect damage and losses resulting from the use of the website or the inability to access it.
This disclaimer of liability also applies to damage due to viruses or other harmful programs, including the loss of data. The user is responsible for the use of this website.
Offers
None of the offers made by FELCO, both on the main website and on websites with “local content,” are binding to FELCO. They cannot be used against FELCO, which reserves the right to revise, supplement, or delete such offers temporarily or permanently without notice at any time.
Engraving Services
FELCO reserves the right to refuse engraving requests that include words, phrases, or symbols that may be deemed offensive, violent, or otherwise inappropriate. Furthermore, FELCO will not engrave content that could potentially infringe on trademarks, violate the rights of third parties, or harm FELCO's reputation or brand integrity. FELCO's decision to refuse such requests will be final and made at its sole discretion.
Discount Codes
Any discount codes available online or elsewhere may be subject to changes by FELCO at any time, without prior notice or explanation. FELCO reserves the right to modify the validity of discount codes in terms of their applicable range, discount value, expiry date, and the countries in which they apply. The use of any discount code is subject to FELCO’s sole discretion and does not guarantee eligibility for a discount at the time of purchase.
IMPORTANT SAFETY INFORMATION: FELCO CUT SHIELD
- Your product is equipped with a safety feature called the FELCO Cut Shield.
- Purpose: The FELCO Cut Shield is designed to reduce the risk of accidental closure of the cutting surface.
- Limitations:
- The FELCO Cut Shield is a supplementary safety system.
- It DOES NOT guarantee complete protection against injuries or accidents.
- Users MUST NOT rely solely on this system for safety.
- Proper Use:
- ALWAYS inspect the cutting area before and during use.
- ENSURE no unintended objects or body parts are near the cutting surface.
- ONLY close the cutting surface when you intend to make a cut and are fully prepared to do so.
- User Responsibility:
- YOU are responsible for the safe operation of this product at all times.
- Failure to follow these safety instructions may result in serious injury.
- If you have any questions about the safe operation of this product, please contact FELCO SA customer support immediately before use.
BY USING THIS PRODUCT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO FOLLOW THESE SAFETY INSTRUCTIONS.
Modifications and Original Version
These Terms and Conditions may be modified at any time.
